Auto Dealer Monthly

JAN 2013

Auto Dealer Monthly Magazine is the daily operations publication serving the retail automotive industry. This automotive publication serves dealer principals, officers and general managers with the latest best practices.

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industry expert / bhph "double their payment next time" or "make up the delinquent balance over the next three payments" does not qualify as formal documentation of the payment arrangement, nor does it mean the customer has agreed to the repayment plan that will bring their delinquent account current. In the absence of formal documentation, customers forget, make excuses or interpret the repayment plan to suit their circumstances. The result can become a collections nightmare that ultimately results in increased repossessions and charge-offs. cash-intensive business, so it's extremely important to monitor your progress and analyze your business results. One of the most effective ways to accomplish this is to join a BHPH 20 Group. Not only will joining a BHPH 20 Group provide you with a network of BHPH dealers across the country to discuss ideas and challenges, it will provide a format to analyze your business results and compare your results to other non-competing BHPH dealers. The last time I checked, none of the BHPH dealers I work with are in BHPH for the fun of it! It's a tough business, but it can be highly rewarding. 5. Not analyzing your business results: The BHPH business can be a very profitable one if it's done correctly. However, there are many challenges in operating a successful BHPH business, and there are many ways to get into financial trouble. BHPH is a very monthly and taking corrective action is the formula for generating profitable business results. Have a game plan and focus on changing the things that could complicate your business results. It's not what you know that will determine your profitability; it's what you do! As your business transitions into 2013, there will be new challenges and new opportunities to tackle. Knowing whether your efforts are producing profitable results should be done on a monthly basis, not an annual one. Analyzing your business 11

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