Knoxville Toyota employs an accessories salesperson who engages customers after
they���ve agreed to purchase a vehicle and before they head to the fnance offce.
been buying accessories to enhance Bajalooking, of-road vehicles. In Texas and
Florida, a young generation of workers has
found employment in natural gas mining,
which has given them enough disposable income to buy and accessorize their vehicles,
Merriman notes.
To keep customers from going to aftermarket shops, Knoxville Toyota uses a
26,000-square-foot building devoted to just accessories and reconditioning vehicles.
Venchurs Vehicle Systems, an of-shoot
of supply chain management frm Venchurs, also has seen regional diferences
when it comes to ofering dealers their custom packages.
In Chicago, auto dealers tend to keep
the work in their body shops, so Venchurs
Vehicle Systems would provide mechanics
by phone, if needed, to walk them through
accessory installations. In California, dealers didn���t want to change up their own body
shops, so the company created installation
centers that can upgrade the vehicles for
them. It���s a mixed bag in the South, Merri-
APRIL 2013 ��� AUTODE ALE R MONTHLY.COM
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