Auto Dealer Monthly Supplements

TRAINING MATTERS 2013

Auto Dealer Monthly Magazine is the daily operations publication serving the retail automotive industry. This automotive publication serves dealer principals, officers and general managers with the latest best practices.

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ations leadership training. No trainer claims to hold a magic key that will unlock the potential of every staff member. But they do promise that, with buy-in from employees, managers and owners, the money that dealers invest in training will be well spent. We asked trainers from around the nation to share their opinions on what dealers should expect from them. let's take a closer look at what they said, starting with the No. 1 answer. 1 results lloyd schiller is a jupiter, Fla.-based trainer who specializes in service, parts and body-shop training. When asked what dealers should 5

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