table of contents
1
continuing education
a letter from the publisher of Auto Dealer Monthly
and F&I; and Showroom magazines
4
great expectations
Dealers say they hire trainers for their expertise, their experience
and a proven ability to get results. Trainers say there are several
more factors to consider, each of which is key to choosing a
consultant who can become a true partner to your operation.
10
What's the frequency?
When asked how often dealers should start, repeat
and renew training, our sources' answers varied.
12
tech-savvy training
Web-based technology has brought sweeping changes
to every corner of the automotive industry, and training
is no exception. Learn how top trainers are harnessing
new technology to improve their offerings.
14
2
company profiles
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