CUSTO
CUSTOMER RELATIONSHIP
USTO
MANAGEMENT
ELEAD earned Triple-Diamond Winner status by winning the Diamond award in the Customer Relationship Management (CRM)
category for the third straight year. Te multifaceted company ofers
a CRM solution as well as a number of online services, including
web design, reputation management, data mining and more.
repu
ProMax fnis
nished in second place for the second year in a row to
earn Double-Pla
Double-Platinum Winner status. DealerSocket reclaimed the
Gold award afe a one-year absence from the Top 3. Despite two
er
years of stability at the top of the rankings, a shakeup is always possible in this high competitive category.
highly
DIG
DIGITAL MARKETING
Te frst of this year���s new categories is Digital Marketing. Perhaps
not surprisingly the winners are Dealer.com and eBizAutos, the
surprisingly,
same companies that fnished frst and second in the Website Design Provider category.
ca
Dealer.com w the category���s inaugural Diamond Award and
won
eBizAutos took second place. Both companies won a total of four
awards in this ye competition. Tere was no third-place fnisher
year���s
in 2013, but a plethora of competitors in the digital marketing segpl
ment make this category one worth watching in the years ahead.
REPUTATION
MANAGEMENT
winning web design provider also fnished frst in 2010 and 2012
and was the Platinum winner in 2011.
Dominion Dealer Specialties, the Gold award winner in 2011,
fnished out of the running last year but re-emerged to take Platinum honors. HomeNet Automotive achieved Double-Gold winner
status by winning its second straight third-place fnish in this category. Auction 123 won Gold in 2010, Diamond in 2011 and Platinum in 2012, but it was voted out of the Top 3 this year.
It has been a big year for Digital Air Strike, the Diamond-award
winner for the new Reputation Management category. Last February, the company merged with Response Logix to form a company
with oferings that span the online services world, including digital
marketing, social media and more.
Reputation Management was one of only two categories to feature a lone winner this year. Look for more winners in the years
APRIL 2013 ��� AUTODE ALE R MONTHLY.COM
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